The Process & FAQ

STEP 1 - Package Choice

All the sites are provided at a fixed cost so you are in control of your budget, and include everything you need.

– Domain name
– Hosting
– SSL certificate
– Daily backup
– Basic logo if you need one
– Email
– Website
– WordPress training

Plus a lifetime Divi Theme licence retailing at over £200.

If you need extras like SEO, additional pages, or an online shop, then you can add them on.

Everything is registered in your name* so you are fully in control of your own website. There are no hidden fees.

* For sites on payment plans, full site ownership is provided at the end of the payment plan.

STEP 2 - Design Selection

I have a selection of professional WordPress site designs for you to choose from, which can be customised to suit any business.

All sites have the following pages:

– 3 standard pages home/about/contact
– 1 or more extra pages based on the package you select
– privacy page with standard GDPR policy

You can add additional pages if you need them; they are not limited in any way.

STEP 3 - Briefing Meeting

I love this bit when we can brainstorm together.

We start with a briefing Zoom call so I can find out all about you, your business and website vision.

I gather info on things like…

– your ethos, products and services
– who your customers are
– key business functions
– how you would like your site to look
– tools you use in your business we can integrate

…and loads of other stuff to help me build you the perfect site.

STEP 4 - Homework!

You will need to write some words for each page and provide a logo if you have one, or I can provide a basic one for you.

I will build your site based on the package you have chosen, adding your content in and any images that you have provided.

If you have your own photography and images we can use those and each package comes with some stock images which I will select to suit your business if needed.

STEP 5 - Site Build

I’ll check over your content and check in with you if I have questions and then I’ll get started putting everything together.

I’ll set up your hosting and emails and you can get your new email address set up on all your devices.

Within 2-3 weeks you will have your site back for review.

STEP 6 - Review

Depending on your package you have chosen you will have a set amount of time for design changes, which we can do online together or you can send over to me as feedback.

I like to do them together, it’s a much more efficient way of using your allocated time when you’re watching your budget, but this is totally up to you.

If you need extra time for design changes I can just add those onto a timesheet for you at a special project rate.

Your Questions Answered

Is hosting included?

Yes, hosting is included in the cost, and is registered it to you, I only have access to the technical bit I need to get everything set up for you. You will receive annual renewals from Encode, my hosting partner at their current cost. 2024 Price – £129 + vat

Can I have an email address?

Yes, every package includes a single email address which I will create for you and send set up instructions. If you are going to have more than one email I recommend you use an alternative provider such as Office 365 to manage those needs and I can refer you to someone to help with that.

Where are you located?

I work in Rugby and work across Warwickshire and futher afield.

I can also work remotely and work with you via Zoom, so wherever you live, we can work together.

Can I change the colours of the website?

Yes of course, this will be part of the design work I do for you.

Do I need to provide images?

If you have good quality images or photography this is great, but if not then I will provide a set for you from my stock subscription. The number of stock images provided will depend on the package you purchase.

Can I add extra pages?

Yes, of course. I can show you how to do this in training, or if you would like me to do that for you I charge based on the time to complete your page, which is often governed by how much text you have and the design work required.

Can I add items to the menu?

Yes, of course. The menu bar shows the pages in your site, and using an inbuilt duplicate function you can create additional pages and menu items.

Will I have full site access?

Yes, you have full site access at administrator level.

Can I have more training?

If you need more training time and would like to learn more about some of the more advanced features of WordPress, I can organise an extra training session with you at a reduced rate.

Will I own my domain name?

Yes, I register it for you, but you have full ownership. Domain name renewals will be sent to you directly by Encode, my hosting partner, and depending on the domain you choose these are around £11 (+vat).

Can I add a blog?

Yes of course, and some of my packages include a blog function, which can also be used for events, case studies or even a portfolio.

Can I call you later for help?

I’m happy to help you for any further changes to your site, or training if you need it, just pop me an email over.

Do you offer SEO?

Depending on your package, sites are provided with on-page SEO including site optimisation, image tagging and page meta descriptions, site maps and registration with Google Search Console and Google Analytics installed.